Name: Explore our Roadmap: Emma by Marigold (March 2025)
Uploaded: 2025-03-26T18:16:11.700Z
Duration: 53 min 48 s
Description: Explore our Roadmap: Emma by Marigold (March 2025)

Transcript for "Explore our Roadmap: Emma by Marigold (March 2025)": Hello. Welcome, everyone. Hello. Hello. Welcome. I know folks are getting themselves logged into our webinar today. So I'm gonna start us off with some introductions and some housekeeping items. So very glad that you all are joined with us today. I am thrilled to bring you content from our Emma by Marigold team. Here at Marigold, we do provide our oops. Excuse me. We pride ourselves in being your partner and not just your platform provider. We are excited to share some new updates with you on some wonderful innovations that our product team has been working on, what they've recently released, and we're also gonna take a look at what's to come in the future. So as we get ready for that, we'll give folks just another minute here to get us logged in and to get us all comfortable. If you are comfortable, I'd love to hear where you are joined in from right now. So on that sidebar menu, you'll see a chat option. You can go ahead and tell us hi. Let us know where you're logging in from. Love to hear where everyone is joining from us today. Alright. Ashley, first one in the chat. Love to see it. We've got Texas, Tennessee, Ohio University. Lots of really great places coming in. Awesome. Alright. As you're posting where folks are joining in from, my name is Sarah. I am on the customer marketing team here at Emma by Marigold. I'm joining in from New York. And if you've joined in today and you registered from our monthly newsletter or from that in app message that popped up inviting you to this webinar, that was for me. So thank you for registering. Very glad that you all made it here today. Alright. As you're getting familiar with the chat, I'm gonna walk us through just a little bit of our housekeeping items to get started here. So on my screen right now, this is the stage area of this platform that we're using for our webinar. So if you're unfamiliar with it, this is the stage. This is where you can see our presenters and our presentation for today. On the right side of your stage view, where a lot of you are already posting where you're joining in from, you do have that chat option. So we do ask to use that chat to let us know if you are excited about a feature that we're talking about or ways that you've been using it. There's also a docs tab. So you'll see in there if you click into that docs tab, there are some wonderful resources for you that we have linked in there today, and we'll talk about those towards the end of our session. And then the very last tab, that's our q and a tab. It's going to be used exactly for that. If you have any questions today, please post them in that q and a section. We'll do our best to answer them throughout our time today. If you do have a question and you posted it in the chat by mistake, no worries. We can move it on over to the q and a for you. And then that way, if we are unable to answer your question during our time today, we'll be able to follow-up with you afterwards. Alright. And then one last piece of housekeeping here is you do have an option to turn on the captions on the bottom right corner of this stage view and also put it into full screen mode. So if you hover over that bottom right corner, you'll see the option for captions and that full screen setting. Alright. Love that. Lots of folks. We got two Sacramento folks joined in with us in the chat. Alright. And then I'm gonna move us on here. Just to let you know, all of what we are showing you in our presentation today is forward looking information. While we don't intend for this information to change dramatically in the future, we do want you to know that there might be minor changes that you may see along the way. And if you have any questions, you can always reach out to our team here. And then speaking of that, we have a wonderful team backstage ready to present to you during our road map session today. We have Bradley here who is going on four years at Emma. David is new to Emma but has a decade of experience in the email marketing industry, and Adrian Cobb is our senior technical support specialist and is going to help you answer any of the questions in our chat during our time today. So with that, let's go ahead and jump in. I'm gonna invite Bradley to the stage to kick us off here, and we'll get started. Thank you, Sarah. Let's go ahead and pull up the next slide. Yeah. Hey, everyone. I'm Brad Kayson or Bradley Kayson. Thank you for joining us today. I'm the director of product here at Emma. I've been in the email and multiple for about fourteen years. And in my time looking at Emma, I'm excited to see the progress we've made in the platform, and how how far our application has gone and providing you tools to make it easier to manage your business at scale. When we build our road map here at Emma, we're not just throwing darts at a board. We're actually listening to you and getting your feedback. I've met many of you and had a chance to talk to you about your needs, and our team is always gathering direct feedback from the customer support managers that you work with, customer success managers that you work with. We sync with our support and professional services teams to understand your challenges, and we keep a close eye on market trends trends to build what you need most. We have three pillars that we try to follow with the roadmap, management at scale, enhancing audience data, and marketer efficiency. For management at scale, we're always looking to empower your organizations to efficiently maintain brand consistency and messaging across multiple locations and with multiple teams. We want to deliver tools and enhancements that simplify the management and creation process of marketing campaigns across your entire organization. This includes streamlining parent level workflows, improving asset creation and sharing, and enhancing user management capabilities within the Emma platform. For enhancing audience data, we're giving you tools to really understand your contacts with enhanced reporting, analytics, integrations with third parties, and advanced segmentation. Basically, we're trying to help you get deeper insights so you can drive more targeted messaging to your contacts. For marketer efficiency, we're on a mission to make your lives easier, smoother workflows, simple campaign management, ensuring that our platform doesn't make you wanna pull your hair out. We know your jobs carry many responsibilities beyond just sending marketing campaigns. We wanna make your day to day marketing task simple to execute within EMA. We'll go to that next slide. Before we look at the future, I do wanna take a minute here to talk about what we've released over the past six months. This includes a handful of impactful functionality you can use right now and things we've released that are setting us up to build further and even more advanced tools in the future. On the next slide, you're gonna see a grid that we've shipped many significant features, each aligning with our three core pillars. This comprehensive look here uh-oh. And that first column is not popping up for some reason. Probably a mistake that I made. Sorry. Here's a it'll be a oh, there it is. I love it. This big gray here shows you several things we've released, like I said, over the last six months. New updates like updated SMS consent form and our SMS webhooks capabilities are designed to augment and enhance your audience contact data. Subaccount categories and template folder sharing are focused on keeping your growing organization organized. And for marketers, you just wanna get things done. We have a lot of new things like navigation menu updates to make it easier to get to the data that you need. And we've enabled the ability to send a predefined test group so you don't have to keep typing in the same email addresses over and over again for your testing. Basically, we're working hard to make it so that your lives are easier no matter what you're trying to do within Emma. For, for details on any of these, you can always go to the help icon within the Emma application and select what's new, and you'll see a list of everything we've released over the past couple of years. That's a running blog where we're always adding, release notes up for our new features. So I recommend checking out that what's new page to stay on top of new functionality that's coming out to Emma. Let's take a closer look at a handful of these items that, as mentioned, have come out recently. You can look at that next slide. You told us that you needed better ways to, to organize your assets, and we listened. We started with templates. So over the summer, we gave you the ability to have folders within your templates page at the parent level, and we added improvements like the ability to multiselect, multidelete, tab navigation instead of a running list of all your templates, to make it more efficient to manage your templates. We also recently added template folder sharing. So as if you can imagine, you can share an entire folder with all of your subaccounts in one go. No more clicking through a million checkboxes or through a hundred checkboxes to share a template with a couple of a handful of, of your subaccounts. Instead, you share that folder one time, and then anytime you add a template into that folder, it's automatically synced to all of the subaccounts that you had shared that entire folder with. It's a huge time saver for anyone who's managing multiple subaccounts. Let me go to that next slide. Today, you may be managing contacts across multiple subaccounts within Emma, which can create a fragmented experience for cuss for contacts that are trying to manage their subscriptions. So contacts may have to update their subscriptions individually for each subaccount, requiring them to go to multiple emails to hit their preferences pages to really, get their preferences set correctly across your organization. If you're using subaccounts for different departments or channels, though, our new Emma central subscription center improves this experience for your contacts by letting them manage all of their subscriptions from one place. When this feature is enabled, when contacts manage their preferences, they see every subaccount they're subscribed to, and they can choose exactly which subscriptions and subaccounts they want to continue receiving communications from. No more jumping through hoops or unsubscribing from one subaccount only to receive another email from a different subaccount you didn't you did not expect. This approach simplifies the subscription management process for your contacts and ultimately improves their experience and enhances their engagement. We're planning to add even more customization options for this soon, like the ability to exclude certain subaccounts from using this shared central subscription center and giving you tools where you can modify the layout, the order, or the naming conventions that you're using when your contacts are are opting in or out of subscriptions. Let me go to that next slide for me. We're all about saving time, which is why we released recently the saved email rows for parent accounts. Think of these as reusable email building blocks. Parent accounts can save headers, footers, call to actions, any other content. Build it once, save it, and then reuse it. This means you can build templates faster and keep your branding consistent across all of your subaccounts by creating a library of reusable content rows. You don't have to rebuild the same content over and over. In the future, we're looking to also have the ability for you to share these saved rows with your subaccounts and allow subaccounts to create and maintain their own saved rows when they're creating templates and campaigns. You go to that next slide for me. Another big release we had recently was our new chatbot. So, I've got, I've got our senior technical support specialist, Adrian. He's gonna join us here in a minute and walk you through this new functionality. Yeah. Thanks, Brad. Hey, everybody. My name is Adrian. I'm on the Emma support team. I see some familiar faces in the chat that may have talked to you via email or phone. It's good to see you guys in here. I'm here to talk to you about in app support. So for a good while now, we've had this Emma virtual assistant available on our support hub page. We've now brought that functionality into the Emma app right into the dashboard. You don't need to leave Emma to get some help. You simply click the get support icon in the top right of your Emma dashboard. It looks like a little question mark. I've got a little animation here too to just kinda show you what that looks like, and the virtual assistant will pop up. You can ask it, questions, just like you were talking to a person. It has the knowledge of our complete support hub as well as some more, resources that myself and the support team have kinda curated for the chatbot, and it'll get you the best answer. It'll even suggest articles and give you links if you need that. If at any time you're talking to the chatbot and you do wanna talk to a real person, I understand. You can just tell the chatbot that, say get me to support or let me talk to a person. It will give you the option to send us an email or give us a phone call if we're inside of our phone support hours, and we'll love to help you out. I did wanna mention, the ability to see this inside of Emma is available depending on your user permissions. So if you do click that little support icon button and you don't see the get support link, you're probably not what we call a supported role. At that point, we would, point you to the manager or parent user on your account, for support. But that's my part, short and sweet. Brad, if you wanna jump back in here, I'll kick it back to you, and we can continue on. There he is. Thanks, guys. See you soon. Hey, Adrian. Really appreciate it. Thank you. Now before we dive into the future road map, I have one more thing that I wanna share, and this is contact view across subaccounts. Let's hit that next slide. This one came directly from your feedback. You told us it could be tough to get a bird's eye view of a contact activity across all of your subaccounts, and we get it. Someone says they're getting too many emails. You need to see the whole picture of their engagement with your brand. Plus, updating contact information across multiple sub accounts can be difficult. And we wanna give you flexibility to where you can organize your sub accounts however you want without losing track of your contacts engagement. Look at that next slide. So I have some screenshots that I'd like to share of this functionality. This is currently on our live production on one of my test accounts. I took these screenshots just yesterday to show you. You're probably familiar today with our contacts tab. When this new feature is enabled, you're gonna see a new check mark here on the right hand side that says show emails from other subaccounts. When I check that box let's go to the next slide. The campaign history that you see on the emails tab changes. Now you'll see every campaign that contact has received across your entire organization over the last ninety days, not just the campaigns from the current subaccount. It also includes a sent from column so you can see the specific subaccount that the cut the campaign came from, and it shows you the engagement that the contact had with each of those campaigns, if they received it, if they opened it, and if they clicked on it. Let's go to the next slide. There's also a subaccounts tab that's available when you enable this feature. This, shows the, every subaccount that the contact is a part of or it belongs to, even if they're archived. If they're archived, you'll see a little pill that shows the date they were archived in that subaccount. Each subaccount they're listed in also is a blue link. So you can actually click on that link, and it will take you to that contact record directly in that subaccount provided you have the right permissions to access that subaccount. And for anyone who loves their data, we've also added this information to our export functionality. So you get a complete overview of a contact's campaign history across all subaccounts that you can use with your external business tools. By including all subaccounts, you receive a single zip file that contains the export from each subaccount that that contact belongs to. Visibility to all of this new data is enabled at this at a per subaccount level. So you can choose which specific subaccounts are allowed to see all this information that the contact has across all of your subaccounts. To keep things secure, only managers and parent level users can enable it for a subaccount. This is to prevent, admin level users or lower from turning this on if your organization does not want them to see information from other subaccounts. They're trying to keep the control locked at the very top. Let's go to that next slide. And the best part of this new feature let's see one more slide again, is that it's gonna be going live next week. Uh-oh. I missed it. Can you go back one for me? That's okay. This is a little work. This, contact view across sub accounts is gonna go live on Monday, March 31. This is available for customers on our corporate package, and I've just given you sort of a high level overview of the feature. There's a lot more details that are currently live on our support articles that you can go find. And we'll release more information when this feature goes live on Monday through our in app messaging. And we're also planning on some future updates for this functionality, like grouping specific subaccounts together, and setting communication limits. So if you can imagine setting a rule at time of send where you're saying that this contact has received more than three commute email communications across my entire organization this week, don't send them another version of this email because I don't wanna overwhelm them or flood them with too many communications. I'm excited for everyone to start using that feature next week, and providing feedback so we can work together on where we should take this functionality next to support your business. Okay. Let's see the next slide. Alright. I hope everyone's having a a chance to take advantage of a lot of the features and functionality we just talked about that are already live today, but I wanna talk too about the future. So let's look at what's coming soon. On our next slide, I'll show you this is our now next road map. We have two different columns here. We've got the now column are features that are in current active development, and so you'll likely see these come out over the next month or two. And then our next column is functionality that we're working on immediately following that. This is not a comprehensive list of every single feature we're working on, but this captures the big ticket items that align with the three pillars that I mentioned earlier, management at scale, enhancing audience data, and marketer efficiency. Let's hit that next slide. So starting with the now column, these are the features you can likely expect to see in the next month or two. Go ahead in the next one. Campaign folders. As As I mentioned earlier, we're committed to providing better organizational tools throughout our entire application. We started with templates over the summer, and now we're gonna bring those same improvements to campaigns. You'll see features like paginated results instead of endlessly scrolling through thousands of campaigns and the ability to multiselect and take action on multiple campaigns at the same time. But most importantly, we're introducing the ability for you to create campaign folders. This allows you to organize your campaigns however you see fit, whether by seasonality or subaccount grouping or any other criteria. This helps ensure that your brand, maintains consistency and efficiency when you're sending out campaigns across all of your subaccounts. We will continue to build new tools that have you organized assets at both the parent and subaccount and single account levels. After the release of campaign folders, we'll be working on a way to share those folders to make it easier to manage campaigns in bulk. And we're gonna be visiting the other asset pages, like images and documents, at both the parent and subaccount levels to give them the same improvements in organization. Alright. Let's go to the next slide. We received a fantastic response to our brand manager style guide, which allows you to set default fonts, text styles, and colors for your subaccounts when you're creating or editing templates and campaigns. However, we recognize that many of you manage multiple brands or you have multiple style guide needs across your organization. For example, a university might have distinct branding for its college of admissions and alumni marketing accounts, or a franchise might have branding that's different for its East Coast locations versus its West Coast locations. To support all of these scenarios, we're introducing the ability to create multiple style guides and assign them to specific subaccounts. This ensures that each subaccount uses the branding guidelines that are most relevant to them. To make managing these assets make managing, assigning these super easy, we're also adding the ability for you to view your subaccount categories when you're assigning style guides. So, for example, if you created a location category and you've identified all of the subaccounts that are on the West Coast, we'll show you this category during the assignment process, making it super easy to make sure that you're getting the right subaccounts, style guides assigned to the appropriate subaccounts based off their location. Let's go to the next slide. If you were able to attend our last webinar, you may recall referencing that we're working on a new journey builder. We're getting closer to the release of this new automation building experience. We're starting with drip campaigns, making it easier to build multi email sequences. Our Journey Builder drip campaigns wizard simplifies the setup of setting up multiple emails to go out over a specific set of dates. We'll then iterate and expand this functionality over time. Our goal is to match and surpass all of the features that are available in our current automation builder using our new more intuitive user interface. Looking ahead, we're planning to add, more entry and exit criteria. We're also exploring the possibility of allowing parent accounts to build a journey and then share it down to subaccounts to make it plug and play for their subaccounts. And to make the the setup process even easier, we're looking to build out templates of, like, the most commonly used automations and journeys to make it easy for you to set up by just plugging in your data in these prebuilt templates on your account. And there's one more drip campaign option that we're working on as well, and we'll cover that one later in the call. Go ahead and go to the next slide. We recognize that every organization operates differently and your access control needs are probably unique to to your organization. That's why we're developing robust role based access to Emma, giving you the power to create custom roles and define price, precise permissions. You can build and name roles that are unique to your organization and choose specifically what parts of the Emma application a user with those roles has access to. This ensures that user access aligns perfectly with your specific guidelines and expectations. By giving that granular control, we're allowing you to build your own roles and modify existing ones, including our default default ones, to match your company's terminology as well. So if you can imagine if everyone at your company who's a director level needs the EMA manager permission, you can just rename manager to director in EMA so it's consistent with your terminology across your entire organization. A key highlight of this functionality I wanna really call out, though, is the ability to assign a unique role to a user per subaccount. This means a user could be an administrator in one account or and an editor in another or a viewer in another. For instance, maybe you want someone to be able to observe campaigns that are occurring in one subaccount to get inspiration or understanding of what you want them to do, but they could actually only build campaigns and send from a completely different subaccount. You'll have flexibility to tailor that access to your needs. This feature is going to be rolled out in stages. So the first part of this that you're gonna see is the ability to create these custom roles, then we'll unlock the ability to assign unique roles per sub account, then you'll be able to actually modify the default roles that we provide in Emma out of the gate. We're our goal here is just to give you the tools that you need to manage your permissions as it fits your organization. Alright. Let's go to that next slide. Now I'm gonna hand it over to my colleague, senior product manager David Kennard, to give you a a peek of what's coming a little bit further down the line. Before I go, though, I do wanna express my gratitude for your participation today. I definitely value your insights and feedback. It it really is what helps us shape and build our roadmap and make sure that we're building the right solutions for you. And so I look forward to getting having you guys have access to all this new functionality and hearing how well it's working and what we can do to make it even better for you. Thank you. Thanks, Bradley. Can everybody hear me okay? Great. As Brad said, my name is David. I just joined the Emma team, January of this year. I'm pretty excited to be here. I have over a decade of experience in the MarTech space, and, definitely, my passion has always been about helping businesses drive meaningful engagement with their customers. And, you know, I'm just really thrilled to be here and and prioritize the things that we're delivering that will have real value for all of you all. And as Brad said, I wanna walk you through some of the exciting things we have in our pipeline. We just wanna enhance the way that you guys connect with your audience. We wanna optimize your campaigns. We wanna give you deeper insights into just everything you're doing as far as your marketing efforts are concerned. So let's dive into what we've got up next. Next slide please. Alright. First thing we have here is our verified opens and clicks. So one of the biggest challenges in marketing right now is distinguishing between real engagement with the recipients of your messages and any automated or bot driven activity. Right? This is where our verified opens and clicks is gonna come into play. We're really trying to give you better clarity into just what customers are actually doing versus what some machine or some bot process is actually doing. Right? So we're sort of labeling these as the two buckets, verified, which are ones that were reasonably open or ones that were reasonably sure were opened by the intended recipient, and unverified, which is a potential to be an interaction with a bot click or some type of tracking software or some type of obfuscated item like Apple MPP. But because it's unverified, there is some potential for messages that are in that bucket to actually be, from the recipient. Unfortunately, we just we don't have a way to tell you what that is, so we're just you know, we have to sort of put those into that bucket with those other things. What this means for you is that you actually get a a clearer picture of what your actual customer engagement is. Some of the things we're we're trying to do is smarter content optimization. Right? So using that verified data, you can fine tune your messaging and content strategies to maximize the impact and reach, right, to the right audience more effectively. We wanna give you reliable open rate metrics, right, so you have more transparency and contextual insights. You can help you make better data driven decisions with more confidence, and you can adjust your strategies based on what you believe or what we've told you is is what we believe is verified real human behavior. But, really, this update is just to ensure that your marketing efforts are truly data driven, and they give you a really accurate pulse on your customer engagement. We'll go to the next slide, please. Campaign review and send updates. This is a good one. We're making a lot of significant enhancements to this campaign creation and review process really to help you execute campaigns more efficiently right through a more intuitive campaign flow. We're streamlining steps needed to create and send a campaign, reducing the number of screens, the number of clicks, and all the things you have to go through to get your campaigns out the door faster. We wanna introduce a flexible build order. That way you can if you prefer to start building the template first and then doing the other things, or you can go and do all of your, you know, settings, your subject line, all of that fun stuff first, and then go do your template. It's really up to you on how you wanna do that. You know, the flexibility will be there for you to do it the the way that works best for you. Progress tracking is is an important one. Right? You can easily see which steps you've already done, what steps are remaining in order for you to actually get that campaign out the door, which helps reduce any guesswork and and helps improve your workflow. We really have been listening to a lot of customer feedback for this. Right? I've been reading a lot of things that have come in over the last few years. So we really wanna incorporate as many of your requests into this as we can. Obviously, some big ones are personalization in the subject line for more targeting. That's a big one for spam. Excluding groups when you're doing sending rights. You're not sending things to certain groups you don't want them to go to. And then, final confirmation at the end to just ensure accuracy in your campaign before it goes out. Obviously, just continue to go through your regular channels if you have features that that you think are important as part of this rewrite. This is gonna be a pretty big project. Probably lots and lots of releases over time to get get to this final stage, but, you know, certainly, we wanna make sure that we're incorporating any feedback that you all have for us. But, really, again, right, the the the point of this is to to let you send campaigns faster with greater confidence and greater precision. Thanks. Next slide, please. Drip campaigns. As Bradley was just mentioning, there's another thing we're adding into this, and that will be SMS drip campaigns. Right? So we're really excited to introduce SMS into our journey builder. It's gonna allow you to enhance your multichannel marketing strategy with seamless multi SMS campaigns. Right? It's easy to create automated sequences with SMS just to engage your audience over time. We wanna definitely integrate this into the journey's workflow. We want it to be a SMS to be a core part of our journeys. Right? So you have a smooth automated process for for sending SMS drip campaigns. This is also really good for customer centric messaging. Right? It allows you to deliver messages to the to your customers and your audiences in the manner that they prefer to receive them. Right? We all know a lot of people like email. A lot of people like SMS. Right? Your your contacts will let you know, right, what they want. You can tailor your campaigns to to make sure that you get those messages to the right audience over the right channel, which is gonna lead to higher engagement and higher response rates. So adding SMS to your to your marketing toolkit, right, you're gonna be able to reach those those customers where they are, how they want those messages, and just really, in general, improve the overall campaign effectiveness. Alright. Next slide, please. Internal sending. Alright. This is a really interesting one. Internal sending is really for teams that that are communicating internally, and we wanna introduce a dedicated internal sending account type so you guys can automate these messages. Alright. Unlike your sort of standard marketing emails are going out to external contacts, internal messages really serve a more transactional purpose, and we should really be treating those differently from your normal outgoing messages. Right, you always want these message to be, quote, always delivered. Right? You can you can remove your opt out requirements for these internal messages on these internal campaign accounts so that you're making sure that your critical messages always reach your intended recipients and they can't opt out of them. The other thing we wanna do here is we wanna make sure that we're separating some of these engagement insights because internal SIMs are really important for team engagement, and they're sort of internal type communications, and we wanna separate that information from your external marketing campaigns, which will have a different message and a different audience. But, really, this will give you a clearer view right into what engagement you're getting through both of these these kinds of sending channels. But, ultimately, the goal is to ensure that all of your in internal communications, one, they're reliable, two, they're effective, and three, they're not subject to any unnecessary restrictions based on marketing send rules that that we all know and love. So, really, just overall, we're committed to continuously, right, making improvements on our platform, right, to help you guys drive better engagement, streamline workflows, and make more informed marketing decisions. And as I said a minute ago, right, like, if you have any suggestions for any of the things that I was just talking about, please continue to go through your normal channels to report those. Bradley and I do review those every single week, and we, you know, really like getting the feedback. You all are the people that are using the the product. You are the people that are gonna know what's best for you, and it's really important for Bradley and I to know what that is. So thanks so much for your time today. I'm gonna invite Sarah back to the stage, and we'll get keep this show rolling. Alright. Thank you, David, for passing it back off to me. Thank you everyone for all of your engagement in the chat and the q and a. We are coming to the end here in a little bit, but before we close things out, I do want to share some wonderful resources that we have for you. Bradley, David, and Adrian mentioned a lot of these resources throughout their time on stage today. So I do just wanna highlight our Emma support hub. I see we have some big fans of our support team here. We love to hear it. They are a fantastic crew. So if you ever wanna get in touch with the support team or you want to read up on the fantastic articles that they have written for you, you can head over to the Emma support hub. If you go to the docs tab on the right side of your screen, that first link there is gonna take you to the Emma support hub, so we have that available for you as a resource. The second link in that doc section is our Emma one zero one video library. So if you are someone that is more of a visual learner, we do have some great video tutorials that will walk you through a lot of the steps for getting you familiar and up and running with Emma if you're a little bit on the newer side or if you want a refresher or you wanna bring on some new team members, that's a nice way to give them a tour of Emma. And then that third link is our Marigold Academy. If you click on that, that will take you to a sign up page. So some folks here may already have been signed up, but this is our free learning portal. So there are some learning courses in there if you'd love to brush up on your Emma skills or are brand new to Emma, that's a great place for you to go to to learn more about how to use Emma. And then Bradley spoke about the what's new release page. So if you've never visited that page there, that is a running blog letting you know of all of the great features that are released in Emma. You'll see those announcements in there. You'll see that contact view across subaccounts is getting ready to come live to you next week. But if you wanna read more up about it and, read through that support article, that is available for you on the website as one of our most recent features on there. Alright. I know we have a lot of folks still, asking some questions and using the chat here. So we'll stay on on the back here to help answer any questions. Please send them in. We'll do our best to answer them during our time today. But if not, please make sure that the email you registered with is the email that we can follow-up with you on. So that way, if we are unable to answer your questions live in the q and a, we can follow-up with you via email afterwards. Thank you so much for joining in with us today. We really appreciate all of the engagement. We hope you're excited about all of these great features. We welcome all of your feedback, and the team here has been really thankful to get all of that feedback from you. Thank you so much, and I hope you all have a wonderful rest of your week. Have a great one, everyone.